For those of you who don't know I work as a floor manager for a catalogue company's call centre. I have sixty seven people working under me including eight team leaders, fifty-six advisors, one deputy, one personal assistant and a clerk. It's my deputy that made my job suck in a big way.
During my absence my deputy quite properly assumed my role in an acting capacity. Unfortunately he proved unable to stop himself from letting the 'power' he held (which really isn't all that much) go to his head. Along the way he managed to alienate just about every single person working in my department to the point that four out of the eight team leaders filed formal complaints about his behaviour towards them and their teams and eleven of my fifty-six advisors quit entirely while ten more formally requested transfers to another department. My own boss tried to stem the damage and remind my deputy that management is about more than snapping orders at people and that the basic rule is "praise in public, criticise in private" but he wouldn't listen. In the end I returned to work almost a week earlier than I was supposed to because my boss had no choice but to suspend my deputy which would have left us with no one of sufficient rank or seniority to run the team according to company criteria.
So my deputy was suspended pending a disciplinary hearing following an incident that I can't go into detail on here. Suffice to say it was serious enough to warrant immediate dismissal for gross misconduct by itself but procedures have to be followed including getting the 'accused' (for want of a better phrase) a union rep to advocate in his defence. I hoped and prayed that the whole thing had been exaggerated because I knew if it wasn't there would be no choice and I would get the worst job in the world. Unfortunately it wasn't, if anything my own boss had understated the severity of the case and even the union rep didn't believe there was any way to prevent the inevitable because my deputy not only admitted what had happened he didn't see anything wrong with it. His defence was "I was in charge and I can do anything I want and if the peasants don't like it that's tough." (Obviously he didn't use those exact words but they perfectly encapsulate the spirit of what he did say). Anyway the hearing took three days during which we found out that the incident was barely the tip of the iceberg. When it was over on Thursday I knew Friday was going to royally suck and it did.
At 9.15 am I told my deputy he was sacked for gross misconduct and had him escorted out of the building. I know it was justified, that nothing else could have happened but it still sucked. I think firing someone even when you have complete cause has to be the worst job in the world. Can anyone here think of any professional responsibility that's worse? Maybe laying people off because you've gone bust is worse because they might not deserve it but that's about the only one I can think of that might be.