Have BA no shame?

I can still remember when I thought BA were better than many other airlines but not any more. Removing meals on short haul flights and adding extra seats to existing planes by reducing the space available was bad enough but the way they handled the meltdown in their IT last week and ruined thousands of people's holidays was unbelievable. The lack of communication and the very dubious explanation belatedly offered have now been matched by their attempts to wriggle out of paying customers the compensation they are owed.

http://www.bbc.co.uk/news/business-40131997

xmiles wrote:I can still remember when I thought BA were better than many other airlines but not any more. Removing meals on short haul flights and adding extra seats to existing planes by reducing the space available was bad enough but the way they handled the meltdown in their IT last week and ruined thousands of people's holidays was unbelievable. The lack of communication and the very dubious explanation belatedly offered have now been matched by their attempts to wriggle out of paying customers the compensation they are owed.

http://www.bbc.co.uk/news/business-40131997

I flew BA last night for the first time ever. All-around good experience apart from a 2.5 hour delay, the bloke behind me throwing up for about 4 hours due to a nut allegry, chicken curry that had been microwaved for about 17 minutes too long, and a rude 'flight attendant' explaining that in-flight entertainment was a privilege and not just to be expected. Not to be repeated.

I pity the fool who flies BA......etc.

I clicked on this waiting to see a diatribe about manny and Batman