Telephone tossers

This thread isn't about the pathetic little scammers who ring up with a foreign accent and ask if they are speaking to Mr Rammy- they're easy to deal with.
No-its the British establishment.
 Yesterday I rang HSBC twice to try and pay an Access bill which was nearly due-after nearly 3 minutes of pressing buttons (bank sort code, account number, date of birth, security number) I waited for another two minutes and then some woman tells me that they can't dealwith my call and I was to ring back later. Thank you!! Twice!!
Then I rang AVIVA twice to talk about car insurance renewal and a potential claim for some household damage- spent about three minutes pressing buttons for options ,waited another two minutes listening to some gobshite telling me to do it on line! And then twice got cut off.

I've just gone through the same palaver with HMRC who've got my PAYE code wrong. Same performance- why don't I do it on line. Two minutes pressing buttons answering questions ,rejecting voice ID-and then was told they were too busy to deal with my call and to call back later.
The bastards-all of them. Why don't they employ some humanoids to man the bleeding telephones!!

I think they are trying to tell you that they don't want you to call them rammy.

rammywhite wrote:Yesterday I rang HSBC twice to try and pay an Access bill

Access? Your flexible friend? Is it 1986 where you are?

I was wondering what an access bill was as well.

Natasha Whittam wrote:

rammywhite wrote:Yesterday I rang HSBC twice to try and pay an Access bill

Access? Your flexible friend? Is it 1986 where you are?

I wish it was that far advanced- we're still getting used to decimal currency!
And your remarks were ageist- so stop now and apologise!!
At your age you should know better.

karlypants wrote:I was wondering what an access bill was as well.

...and you're just as bad!!

Feck off the lot of ye!!

It's all about technique.