I was due an upgrade. Great. I completed the business online and waited for my new phone to arrive. Nothing. They said there had been an error.
Four time this happened. So I decided to call 191 and complete my upgrade with the upgrade team. I put the phone down thinking I'd finally got the job done.
No. Two minutes later,the guy calls back saying that,according to the computer,my number had already been upgraded,but if I accepted a new number they could go through with my upgrade as agreed.
In desperation I accepted,and was told my phone would arrive today. Nothing.
Having just been in touch,they said they were looking into my case,and that it wouldn't take longer than eight weeks! Eight fucking weeks!!
My contract expires on April 14th,and they won't see me for dust.
Four time this happened. So I decided to call 191 and complete my upgrade with the upgrade team. I put the phone down thinking I'd finally got the job done.
No. Two minutes later,the guy calls back saying that,according to the computer,my number had already been upgraded,but if I accepted a new number they could go through with my upgrade as agreed.
In desperation I accepted,and was told my phone would arrive today. Nothing.
Having just been in touch,they said they were looking into my case,and that it wouldn't take longer than eight weeks! Eight fucking weeks!!
My contract expires on April 14th,and they won't see me for dust.