I got an e-mail off 'em yesterday saying this:
|At O2, we want you to have the best digital experience possible. That's why we're always investing in the best technology.|
|We're already making this happen. But with the current Retail Price Index (RPI) rate of inflation at 2.7%, the cost of everything is going up. As a result, we're adjusting the price of your tariff in line with RPI. This means when you get your March 2014 bill, it will be updated from £15.99 to £16.42.|
Now I appreciate that it's not a massive hike, but it's a hike, nonetheless.
How would they react if, after I'd signed up for a fixed-term, fixed-rate contract, I suddenly decided one day that I'd prefer to pay 'em a fiver a month instead?
They'd tell me to fuck right off.
So why can they do it?
Apparently, as of this month if your provider tries this, you can cancel your contract and go with someone else without having to pay a penalty charge.
So that's what I'll be doing, taking my Galaxy S4 and number with me....
Any recommendations for a decent provider for about twenty quid a month?