You would not believe the hassle I had though to get it done.
Three visits by engineers just to do the external work. Then hours of time on the phone to Avis in Warrington, James in Accrington, Ash in Cardiff, Jennifer in Smoggyland, plus others I can't remember. All because they kept changing the date for the engineer to do the internal work.. Part way through the process they cancelled the order and said it was an internal computer error. Then they emailed me and demanded the new Smart Hub back , because I had cancelled the order.
Finally got it sorted, the guy who did it was great, but over a month of annoyance.
Three visits by engineers just to do the external work. Then hours of time on the phone to Avis in Warrington, James in Accrington, Ash in Cardiff, Jennifer in Smoggyland, plus others I can't remember. All because they kept changing the date for the engineer to do the internal work.. Part way through the process they cancelled the order and said it was an internal computer error. Then they emailed me and demanded the new Smart Hub back , because I had cancelled the order.
Finally got it sorted, the guy who did it was great, but over a month of annoyance.